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Zamfoo Reseller How to • 2 min read Root and resellers • Checked against Zamfoo v16.0.1 • Updated 2026-10-15

Understand reseller tiers and account owners

Understand who can own accounts in Zamfoo.

Prefer a visual guide? Open the step-by-step walkthrough ↓

Before you start

You can view accounts that belong to you. Root can view the whole server.

Steps

  1. Open the account tree.

    In Zamfoo Reseller, open Account Hierarchy & Tree View.

  2. Find the parent account.

    A parent is the reseller that owns the accounts listed beneath it. Expand a parent to see its children.

  3. Read the tier order.

    From highest to lowest: Root → Apex → Super Alpha → Alpha → Master → WHM → cPanel.

  4. Choose a valid owner.

    A child must have a lower tier than its parent. Only Root can own an Apex account.

  5. Check limits before creating more accounts.

    A reseller may have room in its package but still reach a limit set by a reseller above it.

What you should see

You can identify an account’s tier, its owner and the lower-tier accounts it owns.

If something goes wrong

“Suspended” describes an account’s current state; it is not an extra reseller tier. Your license and permissions can limit the tiers you can create.

LEARN BY DOING

Follow the steps visually

Choose a step to review its instructions and reference screen. Terminal output is an example.

Step 1 of 5

Open the account tree

In Zamfoo Reseller, open Account Hierarchy & Tree View.

Full-resolution reference
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