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Zamfoo Reseller How to • 2 min read Root only • Checked against Zamfoo v16.0.1 • Updated 2026-10-15

Provision reseller accounts from billing software

Create reseller accounts from billing orders using a WHM package.

Prefer a visual guide? Open the step-by-step walkthrough ↓

Before you start

Have a working native cPanel/WHM connection in your billing software and a test product ready.

Steps

  1. Prepare the WHM package.

    Create the package and set its tier in Configure package Autogrant.

  2. Set account limits.

    Configure the package’s child-account, disk and bandwidth limits in Zamfoo.

  3. Choose who grants WHM privileges.

    Open Configure Global Settings. Leave Use WHMCS to Autogrant off if Zamfoo should grant reseller access. Enable it only when your WHMCS setup is responsible for granting that access.

  4. Match the package in billing.

    Set the billing product to use the exact WHM package name. A name suffix alone is not enough.

  5. Place a test order.

    Create a disposable account through billing. Check its owner, reseller tier and WHM access.

  6. Test lifecycle actions.

    Check suspension and cancellation behavior on that test account before using the product for customers.

What you should see

The order creates an account with the right package, tier and reseller access.

If something goes wrong

The account-creation hook skips its own native reseller grant when WHMCS Autogrant is enabled. Turning that switch on without a billing process that grants access can leave an account without the expected WHM privileges.

LEARN BY DOING

Follow the steps visually

Choose a step to review its instructions and reference screen. Terminal output is an example.

Step 1 of 6

Prepare the WHM package

Create the package and set its tier in Modify Autogrant.

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